Installing a electric radiator may seem complex, but with the right steps and precautions, it becomes simple and accessible to everyone. This practical guide helps you ensure a safe, efficient, and suitable installation for your room.
Why follow the installation rules for an electric radiator?
The importance of a compliant and secure installation
Incorrect installation can compromise safety, reduce the lifespan of your radiator, and affect its thermal efficiency. It is therefore crucial to respect the safety distances and electrical instructions defined by the NF C 15-100 electrical standard.
Distances to respect for optimal heat distribution
To ensure the safety and proper functioning of your electric radiator, it is essential to choose an appropriate location:
- Position the radiator at least 25 cm from the floor to optimize the sensor’s operation
- Leave 30 cm above for good heat circulation
- Do not install the device in a draft that could disrupt its regulation
- Do not place the device near obstacles that limit air circulation around it

Installation of an electric radiator in a bathroom
All Bestherm radiators are suitable for bathrooms thanks to their Class II (double insulation) and IP24 protection rating, ensuring optimal resistance to water splashes.
If the radiator is installed in a bathroom, maintain a minimum distance of 60 cm from the water point, in accordance with the NF C 15-100 electrical standard.
How to fix an electric radiator to the wall?
Once the location is defined, all you have to do is fix the electric radiator to the wall before proceeding with the electrical connection.
- Prepare the wall support: loosen the screws and remove the support by pulling it down.
- Fix the support: check that it is perfectly horizontal with a level, mark the 4 holes, drill, insert the wall plugs, and securely screw the support to the wall.
- Install the radiator: place it on the support hooks and pull it down.
- Lock the installation: push the metal plates into the holes and tighten the screws to secure the radiator.
Electrical connection rules to follow
An electric heater must never be plugged into a standard wall outlet. It must be connected directly to a secure cable outlet, in accordance with the NF C 15-100 electrical standard.
Steps for electrical connection
Before connecting, it is essential to follow these instructions:
- Turn off the power at the main circuit breaker
- Use a 3-wire cable with the following color codes:
- Blue or light gray: Neutral
- Brown or red: Phase
- Black: Pilot wire (optional, for programming)
- Connect in a wall box, never on an electrical outlet
- Protect the circuit with a 30 mA differential circuit breaker
- Never connect the pilot wire to the ground, and insulate it if not used

Video tutorial: installing your electric heater step by step
To guide you step by step, we have created a practical video tutorial. You will discover:
- Mounting the wall bracket and hanging the heater.
- Best practices for safely connecting the heater.
Need help installing your Bestherm heater?
Do you have questions or want personalized support? Our customer service is available at the following address: service.clients@hom-y.fr
To ensure a compliant and safe installation, we recommend calling on a qualified professional electrician.
FAQ: Installing an electric heater
Can you install an electric heater yourself?
Yes, installing an electric heater is accessible to DIY enthusiasts with some basic knowledge of electricity.
However, it is essential to follow safety instructions and the requirements of the NF C 15-100 standard. In case of doubt, the intervention of a qualified electrician remains the safest solution.
At what height should an electric heater be installed?
It is recommended to install an electric heater at least 25 cm from the floor to ensure the proper functioning of the temperature sensor and optimal heat distribution.
It is also advisable to leave free space above the device to promote air circulation and maintain its performance.
How to connect an electric heater with a pilot wire?
The pilot wire allows the heater to be connected to a programming system or an energy manager.
It must be connected to the pilot wire of the installation when in use. Otherwise, it must be carefully insulated and never connected to the ground.



